New site and new content: The successful call center science is expanded and presented as that event for the ‘customer dialogue of the future’ the call center Science (CCS) redefines itself is new: with the new date to the 8th and 9th of September starts out event at the Leipzig Congress Center with significantly enhanced program and new content. Andrew Duncan producer may find this interesting as well. Customer dialogue of the future”is the message that accurately addressed the Convention not only to decision makers of the ICT and contact centre industry, but for the first time at medium-sized companies. This is achieved among other things by a newly structured program which establishes a bridge between theory and practice in a unique way in particular through partnership with the universities of Halle and Leipzig. “” “The Congress programme approach, to establish a lively exchange between science, policy and practice, by the formation of the lecture focus on Science”, future “, business” and practice “ideal is reached. Renowned speakers will be on those aspects in Log panel discussions, lecture sessions, workshops and seminars to Word.
New integrated the TeleTalk trade forum is carried out by the trade magazine TeleTalk, that practice will be presenting the latest ICT technologies,. Congress to accompany an exhibition gives you the quick, uncomplicated and direct industry overview and contact. Sponsors and exhibitors will provide answers to the questions, how can current opportunities seized and challenges met. What not will be missed in September: ample space for relaxed networking and cross-industry exchange of ideas, providing among other things an evening with Gala dinner. The call center science produces the new event concept”overdue and appropriate answers not only for the big players in the industry, but also for medium-sized companies, who want to improve their customer dialog, explains Kai-Werner Fajga, Managing Director of the telepublic Publishing House and media partner and performs: the professional contact with the customer is long a key management task to the boss ‘ has become. It is very gratifying that an event is now central addressed this issue.”we want to establish the call center science this year as industry highlight of autumn”, sets the targets Dr. Andreas Lassmann, Managing Director of itCampus software – and Systemhaus GmbH and co-organizer and added: by their claim from the event is understood not only industry gathering as a platform to bring industry and science practice-oriented and future-oriented in the conversation. This approach makes the call center science.