Resellers and distributors can benefit from direct services to Dusseldorf, Germany 7.August 2013 Synology is pleased to announce that the German branch office in Dusseldorf takes over the sales and thus the cooperation with distributors and resellers from the Switzerland. Thus, the headquarters in Taiwan passes more regions to the German Office. In addition to Austria, Poland, Czech Republic and Turkey, now become the entire roof area of Dusseldorf from is maintained. The German-speaking area is for us the most important worldwide. Therefore we are pleased also to cooperation with Swiss partners directly from our rapidly growing branch in Germany can further build up and the local businesses promote total with immediate support,”says Alex Wang, CEO of Synology Germany. Distributors and resellers benefit from the direct support from Germany in three ways: through the informal, sales and after sales support.
Information supporting business merchants can obtain direct contact for short Communication channels, as well as access to our partner portal with comprehensive information material. Sales support they receive NFR-& test equipment, sales materials, such as brochures and success stories, as well as personal advice on appropriate solutions and comprehensive project support. Relating to after-sale involves above all the quick, German-speaking support with a hotline during office hours. Ensure enhanced support services to assist in the use of our NAS in business-critical areas. In addition, the establishment of training offerings, as well as a partner programme, as it already exists in Germany, also for the Switzerland are planned.