ETL provides mezzanine capital for the past few years of crisis have weighed heavily on the economy. As a result, German companies already below average compared to other international capital has melted further. This is considered just the height of the economic capital of banks and savings banks as an important indicator of financial stability. Against this background, mezzanine capital has developed to a popular financing alternative as it is recognized by banks and savings banks as economic equity. Currently many mezzanine provider withdraw but from the market, because they have suffered shipwreck with their programs with serious consequences for the borrowers: because who has, expect to be able to extend the duration of its participation, confronted now with the full repayment of his involvement. Contrary to this trend continues on the ETL equity capital program the ETL group and offers its capital employees even extensions for running off in the future Investments. The ETL equity capital program awards investments in magnitude of EUR 50,000 to 250,000. The application is easy, financing decisions are made promptly.
With the mezzanine capital made available, small and medium-sized enterprises can increase their equity and thus improve their rating. A good rating in turn is the key to the foreign capital. Because only companies with a positive assessment receive loans. In addition a good bargaining position with credit insurers, leasing companies and suppliers can reduce the costs of further financing. And the ETL equity capital program offers a benefit. It requires no provision of securities and leaves unchanged the structures of society. Contact us, we like to give a contact! Torsten Bogausch Schmidt & Partner GmbH Steuerberatungsgesellschaft branch Weisswasser of Bautzner Strasse 38 02943 Weisswasser Tel.: 03576/2839-0 fax: 03576 / 283930 Internet: sp white water email:
Series of touchpoints master (4/7) since the breakthrough of smartphones, tablets and apps, we live in a complex symbiosis with the Web. The seamless merging of online and offline is pending. Mixed reality is also called this. For the people out there both worlds have grown together long ago. The biggest challenge for the company is now here to develop ideas and communication strategies that so of course play with both media worlds, like the people who use them”, said Wayne Arnold, Global CEO of the communication agency Profero. The customer journey, the journey of the customers (customer journey) by our corporate world must be the navigation system in the future. Originally the term customer journey”from E-commerce. He describes up to the eventual Yes”the way of the user while surfing the Web via views and clicks.
What is like to forget this looking at: A potential customer jumps back and forth not only on the Web, but he combined the real with the virtual world. The offline-online customer Journey’, or rather, the touchpoint journey’ fishing point of all business activities must be the customers in the future. A key question, which you can reach the digitized future, is so: How can we link what we do in the Outernet, useful to the virtual world? Or vice versa: How can we get our Internet business more in real life? A keyword to do so: the effect of ROPO (research online, purchase offline), search so online, buy offline. The ROPO effect in financial services for example is a 2010 GfK study following the ROPO effect at less than 50 percent. This means that every second is brought online searching to buy offline. Too bad for all those who are found online, not quite far forward. Conversely, only 3 percent went offline search online to buy. Not so easy, you lose its customers on the Internet.
Booking.com reacted skillfully and was simply renamed the section. “Now the speech is no longer reviews, but the new section called Booking.com recommends”. How professionally respond to bad reviews reviews are a good tool to attract new guests. Therefore many hoteliers motivate their satisfied guests actively, to leave a feedback on one of the large online portals. But how respond you correctly, if the criticism is not positive? The first step to a negative review should be always checking to determine the reason for this.
It is not uncommon that false expectations reflected in bad reviews. There can be quite an evaluator, who book a design hotel and then criticized the uncomfortable room. You know the reason for a bad rating, then you can react accordingly. It is advisable to investigate whether there exist any similar reviews in other travel forums. Also, the travel agent site can be consulted, whether defects in the House are known.
Earlier complaints can be helpful. In fact only a fraction of the hoteliers reacts to a negative online review. And that, although 80% of users indicate that a hotelier comment “calms them”. The reaction to criticism is a strong indicator of guest orientation and professionalism. The Internet can foster a more informal and shorter writing style as in offline communications. Nevertheless, should be necessarily taken on good style, perfect spelling and grammar, as well as a polite formulation. A hotelier comment is a public business card of the hotel for the many potential clients who read a review and response! Have you checked the negative criticism, proceed as follows: thank the writers for the review and his time. Indicate the writer that you understand him and take his feelings seriously. Apologize honestly, if the above negative aspects correspond to the truth, without thereby defending to argue. Offer a simple, short explanation as to why the criticised aspects exist or existed, if possible. Insure the scribe believable, and thus all readers of the review that all steps have been taken to resolve the problem. To clarify the situation, offer a direct contact between guest and hotel. Close your comment that by using a the constructive / positive aspects of evaluation address, so your comment is positive ends. Dealing with booking portals and online reviews is difficult and requires special attention. German Berlin-based hotel Consulting helps consulting you like to develop an appropriate strategy for the current challenges and to draw up guidelines for dealing with online reviews. Contact: German consulting GbR consulting Mecklenburg str. 87 88 10713 Berlin Tel: 030/99250419 email: Managing Director: Eva-Maria German, Christina German VAT-ID: DE 282115908 German consulting is a Consultancy for the hotel and catering businesses from Berlin and Brandenburg. Experienced industry specialists for the hotel industry and tourism advice in the areas of marketing, process optimization and strategic human resources management.
Personnel changes at the Bavarian construction chemistry specialist in the year 2013 starts the construction chemicals specialist PCI Augsburg GmbH with a restructured top management: the business of PCI Augsburg GmbH is in the future by the two managing directors Clemens Bierig as spokesman of the Management Board and Manfred Grundmann. Dirk Bremm, formerly head of the European trade took over the business activities of BASF construction chemicals to January 1, 2013 in North and South America. At the same time Dr. Josef Weichmann taking on new duties as senior technical innovation, procurement and special projects at the BASF construction chemicals, trostberg, West Germany expert. In addition, he will join the Supervisory Board of PCI Augsburg GmbH. The restructuring of the PCI leadership goes hand in hand with a new strategic orientation of the PCI in the European core markets. Future Manfred Grundmann will take over the management of the distribution in Germany, Austria, BeNeLux and Denmark, Sweden and Norway as Managing Director and responsibility the responsibility for supply chain management at PCI. With this step we will optimize the services together on the one hand for our customers and while continuously improving the efficiency of our internal processes”, so Grundmann.
Clemens Baker since early 2007 in the management of the PCI, will promote the further strategic orientation of the PCI in Europe and the distribution in the Switzerland, France, and the PCI flooring technology. Prof. Dr. Josef Felix Berger, formerly head of the technical department, takes over in addition January product development at PCI. Contact: Doris Sahoo PCI Augsburg GmbH phone: + 49 (821) 5901-326 fax: + 49 (821) 5901-459-E-Mail:
About the publity financial group – the publity financial group has “track record” a 7-year-old relative to the purchase and recovery of non-performing loans (NPLs). Currently, publity edit a NPL amounting to more than EUR 4 billion and making it one of the market leaders of the independent Servicers in Germany. Fund closed as an issuer, Fund, provides publity performance publity its investors an investment product that combines the aspects of yield, safety and duration in an ideal ratio. With the newly built and in the autumn of 2012 related Headquarters in Leipzig, as well as offices in London and Luxembourg is publity both partners by banks, institutional investors, but also by family offices and private investors. The Board of publity AG, Thomas Olek and Christoph Blacha, involved different memberships in association organizations also personally for the creation and compliance with quality standards for the trading and servicing loans.
In terms of transparency, the publity AG has ushering in a new era. With the in the autumn of 2012 for the first time transparency report, which is published twice a year in the future, report on the investments and the revenue development of all fund companies puts publity in detail. “In such a sensitive area, such as the NPL market transparency and openness is a decisive factor. The investors and distributors receive a detailed insight into the business activities of the publity, with the transparency report”explains Frank Schneider, Chairman of the Board of publity AG and partner of the law firm CMS Hasche sigle. To learn about the publity AG, on the Web page. Contact for the press: IMMO MEDIA CONSULT, Mr Oliver Obermann Tel.: + 49 (0) 3 41 / 90 97 90 00, mobile: + 49 (0) 1 63 / 7 20 39 27 E-Mail:
No tax increase for hotelier BBs, for the benefit of tourists. Why the crisis affected the tourism in Greece, the the hotelier BBs the prices reduce, rather than increase them. Why force the Government to make such a decision and why it must be. Although the crisis has brought the Greeks on the border of the bankruptcy, it does very good tourists. Greeks themselves experience that your salary to the poverty line adjusted, so that the expenditure of the hotels, restaurants ect. due to the low wages are very limited. Moreover, nor that the business people from the tourist sector are agreed with the Government, like in all the other sectors tax increase, here can enjoy an exception.
All Greece suffers a tax rate of 23% as it has never been this. But the State basically live from tourism, he feared that if because of the high taxes, the prices in this industry, the tourism in this country the competition cannot compete and the damage to the State large would be that income through high taxes. This is of course in favour of tourists mean low prices save money. So, Greece is a destination which you can afford and should. The destinations of the Germans are mostly Crete, Corfu, Santorini and of course Halkidiki, which is on the mainland but has nothing to envy the Islands. Since I live in the vicinity of Halkidiki itself I am a tour guide on the net. Images, videos, and my own travel experiences come until mid summer 2011.Also? Stavros Kourtidis
Subtlety of details, elegant, feminine, a hint of sexuality is emblematic qualities brand Chanel. On the basis of fashion house Chanel clothing company that has transformed many girls and women are becoming a necessary condition elegance and sense of style. In the Catholic French family in 1883, was born Gabrielle Chanel (Gabrielle Chanel), 12 years old girl living in a shelter at a Catholic monastery with her sisters, which was mishandled after the death of his mother. After the end of the monastery school, Gabriel turned 18, she soon became a seamstress for jobs because she was taught to sew a shelter. The nickname "Coco" was reserved for the girl, Gabrielle was singing songs in the evenings in restaurant. Fashion drew the attention of Gabrielle, she did not like and a lot of decorative details in clothes that were fashionable in the early twentieth century. Coco has an opportunity to create a qualitatively new stage of women's clothing, that would be as easy and glamorous. With the assistance of a wealthy friend in 1912, Chanel in Paris was able to open his first store, which became extremely popular soon.
Chanel can be proud of the innovations in fashion, for example such as trouser suits, short hair, pullovers, gentle tones, combined with expensive jewelry. All these parts are gradually taken over women's hearts and became the main details of the wardrobe. To Gabrielle Chanel no one could not imagine that black dress is so able to change the current trends in fashion and get as many fans. For Hollywood stars, Chanel has created a lot of dresses and costumes in which could carry out his plan – to combine elements of tweed and tulle, previously used to make black color of luxury and chic, and in a short time became a black color for fashion brands. The first perfume brand Chanel Chanel 5 appeared in 1922. Such perfume world has ever seen! In a modest, austere lines of the bottle was stored luxurious, exquisitely fresh scent that is still the most popular and sold in the world. All of the following fragrance invention House Chanel: Chanel Allure, Chanel Coco Mademoiselle, Chanel Chance, and many other famous fragrances confirmed the prestige and quality of the perfume lines of Chanel. Karl Lagerfeld, fashion designer and a talented fan direction Chanel whose contemplation of the world and a creative approach coincided with the vision of Coco, was headed home after the death of Mademoiselle Chanel Gabrielle Chanel. House Chanel collection are classic elegance, in spite of the changes as an integral part of the passage of time.
In the development of the map it was crucial to take into account the complexity of the company and to find an ideal solution for all sides to s.Oliver, franchisees and customers.”with the decision to offer a gift card that is integrated, complete all parts of the company, makes s.Oliver a step even more customer service”, so Florian Oechsner, head of commercial international retail at s.Oliver. Because we want to transfer this service sooner or later in our international offices, loyalty solutions as experienced, cross-border customer binding specialist of perfect partners. KG Arne Trapp Tel. 70 63-54 fax 70 63-50 E-Mail: Internet about easycash and easycash loyalty solutions easycash and easycash loyalty solutions are part of the International Ingenico Group (Euronext: FR0000125346 ING), a leading provider of payment solutions. As an money institution according to payment services Oversight Act (ZAG) the easycash GmbH enables customers to participate in the electronic payments across Europe. A total of 530 staff trade, gastronomy and financial industry can provide comprehensive payment services including various innovative value creation opportunities in six European locations. easycash is Germany’s leading card payment provider and serves 92,000 dealers with 283.000 terminals.
2011, The settled payment transactions in Germany amounted to over 1.7 billion transactions. easycash loyalty solutions GmbH is the German market leader for card-based customer loyalty and gift voucher solutions, which are equipped also with payment and credit card functions. The sister company of easycash GmbH maintains a variety of diverse programs and processed 2010 35 million payment and bonus transactions throughout Europe. The 75 Employees of the Hamburg-based company serve more than 26 million customer accounts. easycash GmbH, to the DIN 20, D-40885 Ratingen registered office of the company: Amtsgericht Dusseldorf, Ratingen, HRB No. 43846 Managing Director: Marc Birkner, David Thogmartin easycash loyalty solutions GmbH, Hugh-Greene-WEG 2, D-22529 Hamburg headquarters: Hamburg, HRB No. 103195, Amtsgericht Hamburg Managing Director: Marc Birkner, Jochen Freese
How to protect the car and choose the car alarm? What is a car alarm? How to choose a car alarm and securely protect your favorite car? Here are the questions that trouble every conscious motorist. For In order to answer these questions you need to know some details. In order to really understand, you need to read a lot of specialized literature. We tried to gather in this article many years of experience Work on installing alarm systems, selection and configuration, installation of security kompleksov.Itak primarily necessary to determine – what level of protection we want? Protection from the casual passer-addict who urgently need money, and he hopes to find a purse in your car, stuffed with bills? Protection from an ordinary thief, a layperson, who is at your own risk going to steal your car? Or protection from Professionals who ordered it is your car, and he would make every effort to take it away from you? Protection against 'the addict' Of course, to protect against such an attacker should not need to provoke, to be precise then: 1) Do not leave valuables in your car – whether it's leather notebook, like a wallet or purse, cell phone or gps navigator (even hardware from him), 2) Do not leave windows ajar, tightly closed doors, and 3) Even if you should be 1-2 meters away from the car? better take the keys with him. Just like that, just in case. Means of protection I would recommend the following: 1) Absolutely! Alarm system with siren.
PLT – TOPLIST provider of telematics justifies the confidence of its customers with demonstrably excellent service quality and data protection, Berlin, 23.01.2013. The Berlin software company specializes in telematics systems that have been developed for GPS location tracking (TrackPilot) and tour planning. In the new year, PLT started well with two successful test certificates. The first PLT settled successfully by the independent panel of experts of the leading trade journal telematics Markt.de on technology, service and support check. PLT among 2013 the TOPLIST suppliers of telematics”. PLT was the second successful the DQM Academy GmbH for independent assessments of conformity to ISO 9001:2008 certified. Optimized PLT company processes and structures in the certification process at a high level, thereby committed itself according to these strict quality standards to check the service quality and customer orientation again in a continuous process and to improve. PLT Manager, and Company founder Marc Roth sees the introduction of the quality management system a strategic decision and a clear signal to customers and business partners: in recent years a variety of new telematics provider with solutions to the GPS positioning on the market forced.
For users and other interested parties, it has become almost impossible to recognize the quality of the telematics providers and products for this quantity. The independent label shows that our services meet a high quality standard, and that the focus on quality and customer satisfaction in our corporate principles is anchored. And that we 50 of the telematics providers now also among the TOP confirms us in our work and reinforced this unequivocal signal to customers and prospective buyers. ” Concrete measures mean real benefits for business partners and customers individual support through personal customer service representative short response times to customer demands and the Also customers in the regularly conducted polls are regular editing of technical support requests within two hours of continuous internal and external training of staff of careful selection and evaluation of suppliers of outsourced processes according to their satisfaction on the quality of applications and the level of service questions. Sales Director John Wang mouth: The opinion of our customers is very important to us, because our sales success justified satisfied users. Also, the survey results help us in the targeted further development of customer-oriented solutions. And that our products and our company from two independent bodies have been assessed positively, that motivates us in our work.”