More than two-thirds of all customers rate the service of the building societies ‘sehr gut’ the Bausparkasse Schwabisch Hall has according to the largest German service ranking the most customer-oriented building society in Germany. Seven out of ten customers (69.2 percent) have very good”experiences with the service of Schwabisch Hall made. The building society reached this result Schwabisch Hall as the only German Bausparkasse the gold “-status.” “This defines the 150 best companies of survey, which at least 67.1 per cent of customers the grade very good” gave. A total of 500 to 1000 customers were interviewed for the study over a million people about their experiences with more than 1500 different service providers, average per company. Have created the inquiry into the service champions”the partner ServiceValue GmbH, the Goethe University Frankfurt am Main and the day newspaper the world.
“In September the readers of the financial newspaper have euro am Sonntag” Schwabisch Hall to the best building society “selected. The Bausparkasse Schwabisch Hall AG is the largest building society of in Germany. The 7200 staff work closely with the cooperative banks. Schwabisch Hall with subsidiaries of the Slovakia, Hungary, Romania, Czech Republic and China is active abroad. Worldwide, the company has more than ten million customers, of which over seven million in Germany.